We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Yes, we will do name customization for you. Please contact us.
Well, in this case, please drop us a line by contacting us here. We can try our best to handcraft it for you.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 7-10 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Sometimes, Handcrafting your ordered item takes up to 2 weeks to prepare. Delivery details will be provided in your confirmation email.
We use almost all major carriers such as DHL, FedEx, UPS, USPS, Aramex & many others.
You can opt to pay through credit card or debit card. All major cards are accepted.
Once your order is shipped you will receive an email with an online tracking number.
Our craftsmen take a bit longer to meet your requirement to perfection. Sometimes, delivery may be delayed due to extreme weather conditions, pandemic situation or custom clearing process time.
No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
Absolutely not. We never have access to this information. The transaction process is totally encrypted by the issuing bank & the payment gateway. In short, Your data is completely safe.